Tealibere FAQ

Answers to common questions about Tealibere tea, handmade teaware, shipping, returns, and care.

Questions before you order?

Tealibere ships Chinese tea and handmade teaware worldwide. Use these answers to choose the right piece, understand delivery, and care for your tea tools after they arrive.

Where does Tealibere ship?

Tealibere ships worldwide. Available shipping methods and final delivery estimates are shown at checkout based on your destination and order value.

When is shipping free?

Orders over $69 qualify for free shipping. The cart and checkout show the current shipping threshold and available shipping method for your market.

How long does standard shipping take?

Standard shipping usually takes 8-12 business days after dispatch. Delivery can vary by destination, customs processing, holidays, and local carrier handling.

What is the return window?

Tealibere currently uses a 14-day return window after delivery. Please contact us before sending an item back so we can confirm eligibility and return instructions.

Are handmade teaware pieces identical to the photos?

Handmade Yixing, Jian Zhan, porcelain, and ceramic pieces can vary slightly in glaze, texture, shape, and firing marks. These small differences are normal for artisan teaware and make each piece unique.